Return policy

At বিজ্ঞান প্রজেক্ট, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return policy below.

Eligibility for Returns

• Returns must be requested within 7 days of receiving the product.
• The item must be unused, in its original packaging, and in the same condition as received.
• Products that are damaged due to misuse, improper handling, or modifications cannot be returned.

Non-Returnable Items

• Customized or special-order products.
• Electronic components and sensors once the packaging is opened.
• Items damaged due to user error.

Return Process

1. Email us at shop@BigyanProject.com with your order details and reason for return.
2. Our team will review your request and provide return instructions.
3. Once the returned item is received and inspected, we will process your refund or replacement.

Refund Policy

• Refunds will be processed within 7-10 business days after receiving the returned product.
• Shipping charges are non-refundable.
• Refunds will be credited to the original payment method.

Contact Us

If you have any questions regarding our return policy, please contact us at shop@BigyanProject.com.