Effective Date: 24-02-2025

1. Overview

We strive to provide the best products and services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions.

2. Eligibility for Refund

The item must be unused and in its original condition.
Refund requests must be made within 2 days of receiving the product.
Proof of purchase is required for processing the refund.

3. Non-Refundable Items

Customized or personalized items.
Products that have been damaged due to misuse.
Downloadable software or digital products.

4. Refund Process

To initiate a refund request, please contact our support team at shop@BigyanProject.com with your order details. Once your request is approved, we will process the refund within 7 business days.

5. Late or Missing Refunds

If you haven't received your refund yet, please check your bank account again. If the issue persists, contact your bank. If you still need assistance, reach out to us.

6. Contact Us

If you have any questions regarding our refund policy, please email us at shop@BigyanProject.com.